How to Identify Fake Calls from Apple and Amazon Support

The last thing you’d want is to get suckered in by some scam crooks. Sadly, it can be extremely easy for anyone to fall into their trap because many of these scammers have become increasingly sophisticated and tech-savvy. Although some people may find it tough to keep up with these schemes, it’s always best to constantly be on the defensive whenever you’re using the internet.

The Federal Trade Commission (FTC) warns consumers about a new scam that targets unsuspecting Apple and Amazon users. To make sure that you stay protected, you should learn how to identify fake calls from con artists who pretend to be employees from these two reputable companies. Although versions of this scam have been circulating over the past few months, FTC has identified two of these fake calls.

Fake Calls from Apple and Amazon

Version 1

In one version, you will a recorded message that claims to be from Amazon. The message tells you that you may have a lost package, a suspicious purchase, or a specific order they wouldn’t be able to fulfill.

Version 2

The next version also involves a recorded message that tells you about a suspicious activity that was detected in your Apple iCloud account. According to those who’ve received this fake call, they were allegedly informed that their account has been breached.

Both Calls Have a Common Goal

Although both tactics are different from each other, they have a common goal. They want you to press 1 or call them back to speak with one of their fake customer service reps. Their supposed reps will talk you into giving them your personal information such as your credit card number or your account password.

What You Should Do

Don’t answer these types of calls.
Hang up if you get a call from someone who tells you about a problem with your accounts.
Never press 1.
Never call them back.

Never give out your personal information.
Check your iCloud or Amazon account to check.
Speak with an Apple or Amazon customer service agent through their official support phone numbers.
Block unwanted calls on your home phone or smartphone.
Should you get phone calls of this nature, report them at ReportFraud.ftc.gov.